67ace Terms and Conditions

1 Introduction

These terms and conditions ("Terms") govern the 67ace platform (https://67ace.cam) and all services included within it. These Terms form a legally binding agreement between you ("User" or "Player") and 67ace. By visiting our website, registering an account, or using any service, you are fully agreeing to these Terms.

67ace is committed to providing a safe and enjoyable online gaming experience for players in Bangladesh. Our platform includes betting, slots, fishing games, virtual casino, and many more categories. The following terms apply to the use of all these services.

1.1 Key Definitions

• "Platform" — The 67ace website, mobile site, and all associated digital services.
• "Account" — A personal user account registered on the platform.
• "Wager" or "Bet" — Money placed to participate in any game.
• "Bonus Funds" — Money granted for promotional purposes, subject to specific conditions.
• "Real Funds" — Actual money deposited by the user.
• "Wagering Requirement" — The obligation to play a specified number of times before bonus funds can be withdrawn.
• "KYC" — Identity verification process (Know Your Customer).

2 Eligibility to Open an Account

The following conditions must be met to create an account and use services on 67ace:

• You must be at least 21 years of age. This platform is for those aged 21 and above only.
• You must be located in a jurisdiction where online gaming is not legally prohibited.
• Each individual may operate only one account.
• All information provided at registration must be accurate, complete, and verifiable.
• The account must be for personal use only, not on behalf of any third party.

2.1 Identity Verification (KYC)

67ace reserves the right to verify your identity at any time. Upon a verification request, you may be required to provide the following documents:

• A copy of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

Withdrawal processing may be put on hold until KYC verification is complete. We keep all information secure and handle it in accordance with our Privacy Policy.

3 Responsibility for Account Protection

Ensuring the security of your account is your own responsibility. 67ace is not liable for the following:

• Losses resulting from sharing account credentials (username and password) with a third party.
• Issues arising from logging in from an unsecured device or network.
• Transactions resulting from unauthorized access to your account.

• Use a strong and unique password.
• Do not share your password with anyone.
• If you notice any suspicious activity, notify our support team immediately.
• Always log out after use, especially on public devices.

4 Deposit

For deposits at 67ace, we support Bangladesh's most popular mobile banking methods: bKash, Nagad, Rocket, and Upay. The following rules apply to deposits:

• Minimum deposit amount: ৳100 (for each method).
• Successful deposits are generally credited to your account instantly.
• Each deposit must be made from your own verified payment account.
• Deposits from third-party accounts are strictly prohibited.

4.1 Withdrawal

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawals must be made through the same payment method used for the deposit.
• Withdrawals may be held if KYC verification has not been completed.
• The required wagering requirement must be met before withdrawing bonus funds.
• In the case of unusual or suspicious transactions, 67ace reserves the right to hold withdrawals until verification is complete.

5 Welcome Bonus

67ace offers an attractive welcome bonus for new players: a 120% bonus on the first deposit, up to a maximum of ৳5,000. The following conditions apply to this bonus:

• Wagering requirement: 15 times the bonus amount.
• The bonus applies only once and only on the first deposit.
• Withdrawals cannot be made while a bonus is active.
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be cancelled.
• Some games may not contribute toward the wagering requirement — see the promotions page for details.

5.1 Other Promotions & VIP Benefits

67ace regularly offers various promotional offers. Each promotion has its own terms and conditions, which are listed on the promotions page. The VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

Advancement to a higher VIP tier depends on the player's overall activity and participation. Wagering conditions also apply to cashback bonuses.

6 General Gaming Rules

The following rules always apply when playing games on the 67ace platform:

• The outcome of all games is determined by a certified Random Number Generator (RNG), which ensures fair play.
• If a technical error occurs in any game, the related bets may be considered void.
• Once a bet is confirmed, it cannot be changed or cancelled.
• The specific rules and conditions of the game provider will apply (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.).
• If a game is interrupted due to a loss of internet connection, the game will be evaluated from the last recorded state in the system.

6.1 Sports Betting Rules

For betting on cricket (including BPL, T20 World Cup, IPL), football, and other sports:

• Bets must be placed before the event starts to be accepted (live betting is governed by separate rules).
• If a match is postponed or cancelled, bets will be handled according to the applicable rules.
• Despite any odds changes, the odds at the time the bet was confirmed will apply.
• Betting on events related to match-fixing or manipulation will result in account closure.

7 Strictly Prohibited Activities

The following activities are strictly prohibited on the 67ace platform and may result in immediate account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Registering using false or forged information.
• Abusing bonuses or engaging in bonus arbitrage activities.
• Playing games using automated bots, software, or algorithms.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing other players or engaging in fraudulent behavior toward them.
• Intentionally exploiting platform vulnerabilities or bugs.
• Making deposits or withdrawals using third-party accounts.

8 Reasons for Suspension & Closure

67ace reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• If fraudulent activity is suspected.
• If a violation of anti-money laundering (AML) rules is suspected.
• By order of a court or regulatory authority.
• At your own request (self-exclusion).

If an account is closed, real funds may be returned after the investigation is complete, but bonus funds will be forfeited. To appeal an account closure, contact [email protected].

8.1 Voluntary Account Closure

Any user may close their account at their own will. In this case:

• Withdraw any remaining real funds before closing.
• If there are active bets or incomplete wagering, the account will be closed after they are settled.
• For self-exclusion or responsible gaming limits, visit the Responsible Gaming page.

9 Personal Data Collection & Use

67ace gives the highest importance to protecting your personal data. Full details on our data collection and use can be found in our Privacy Policy. In brief:

• We only collect information necessary to provide our services.
• Your data is not sold to third parties.
• All data is protected by SSL encryption.
• Some information may be shared with relevant authorities to meet legal obligations.

10 Disclaimer

67ace will not be held responsible for the following:

• If a game or bet is interrupted due to internet disconnection or technical failure.
• Losses caused by issues with third-party game provider software.
• Service disruptions caused by unforeseen circumstances (force majeure, cyberattacks, natural disasters).
• Losses resulting from the user's own negligence or failure to comply with the terms and conditions.
• Losses resulting from unauthorized access to an account, if the user themselves neglected security.

In any circumstance, 67ace's maximum liability will be limited to the amount of the transaction in question.

11 Responsible Gaming Policy

67ace firmly believes in responsible gaming. This platform is for users aged 21 and above only. We provide players with the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum amount for a single bet.
• Cooling-Off Period: Take a temporary break from your account for a set period.
• Self-Exclusion: Keep your account closed for a fixed period or permanently.
• Reality Check: Session time reminders at regular intervals.

If you feel that you or someone you know is struggling with a gambling problem, visit our Responsible Gaming page or contact us directly via live chat for support.

12 Complaints Process

If you have a dispute or complaint with 67ace, please follow the process below:

• First Step: Notify our customer support team via 24/7 live chat. Most issues are resolved at this stage.
• Second Step: If the issue is not resolved, send full details in writing to [email protected]. We will try to respond within 48 hours.
• Third Step: If the above steps do not resolve the issue, assistance from an independent dispute resolution body may be sought.

13 Terms Update Policy

67ace reserves the right to amend these terms and conditions at any time. Regarding changes:

• Users will be notified of significant changes via email or a notice on the site.
• Updated terms will take effect from the date they are published.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you object to the new terms, close your account and withdraw any remaining funds.

Always check this page for the latest terms and conditions. The "Last Updated" date is shown at the top of the page.

14 Contact Us

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Available directly on the site 24/7 — chat with us in Bengali.
• Email: [email protected]
• Support Hours: Around the clock (BST UTC+6).

To learn about our other policies, visit the Privacy Policy and Responsible Gaming pages. For answers to common questions, you can visit the FAQ page.